To download our app on your iOS device,
please follow the steps below:
1: Visit the App Store
Launch the App Store on your iOS device.
You can find the App Store icon on your home screen.
2: Search for the App
Tap on the “Search” tab at the bottom of the screen
and enter the name of our app in the search bar.
Press the “Search” button.
3: Locate the App
Look for our app in the search results. Once you find
it, tap on it to access the app’s details page.
4: Get the App
On the app’s details page, you will see an “Install” button. Tap on it to start the download and installation process.
5: Authenticate with your Apple ID
If prompted, enter your Apple ID and password or use Touch ID/Face ID to authenticate the download.
This step is necessary to ensure a secure installationfrom the App Store.
6: Wait for Download and Installation
The app will start downloading to your device, and once the download is complete, it will automatically
install.
7: Find and Launch the App
After installation, you will find the app’s icon on your home screen or in the app drawer. Tap on the icon to
launch the app.
Note: If you encounter any issues during the download or installation process, make sure you have a stable internet connection and sufficient storage space on your device. If necessary, restart your device and try again.
What are the key features of the app?
Everything you need to know about the key features of Togethr is described in the ‘Togethr’s key features’ section.
Is the app available for both android and iOS?
At the moment, Togethr will only be available on IOS, but we endeavor to launch of Android as soon as possible. Stay tuned for updates!
How do I create an account or sign up for the app?
It’s easy to create an account and sign into Togethr.
Please see our step by step guide below:
To create a new account:
1. After the splash screen enter your ‘User-name’ This can be your actual name or a custom name.
2. Enter either an email or a phone number
3. Enter a password
4. Press continue to go to the next stage of the sign up process or back to the welcome/log-in page.
5. If you wish, you can create a profile picture (Encouraged option)
6. Please read and accept the Terms and Conditions
To sign in to your account:
1. Enter either your ‘User-name’, ‘Email’ or ‘Phone number’ that you used to sign up.
Alternatively you can log in with Apple or Google.
2. Enter your password
3. If you forgot your password, then just choose “Forgot Password” and follow the steps!
How can I contact customer support or
get help with technical issues?
We endeavor to help you as quickly as possible, and we will always strive to
improve our service to ensure the best possible experience for you.
So if you have any questions or queries, or something isn’t quite right for you.
please email us at:
Info@togethr-app.com
Is there a cost to use the app or is it free?
The great news is that there is a free version available for users who want to access basic features and functionality.
The free version provides a great way to get started and explore the app’s capabilities without any financial commitment.
In addition to the free version, there is also a premium version of the app that offers enhanced features.
The premium version comes with a monthly subscription fee of $9.99. This subscription unlocks a range of exclusive features and provides users with an even more comprehensive and personalized experience.
For students who are interested in accessing the premium features, there is a special discounted pricing option available.
Students can subscribe to the premium version for just $4.95 per month, making it more affordable and accessible for
educational purposes.
Whether you choose to stick with the free version or opt for the premium version, the app offers a valuable set of features
and functionalities to cater to your needs. It’s worth exploring both options to determine which one aligns best with your preferences and goals.
Is my data protected and safe?
Ensuring the protection and safety of your data is of utmost importance to us. We have implemented robust security measures to safeguard your information and maintain your privacy. Here’s a more comprehensive explanation of how we protect and handle your data:
Encryption: We employ industry-standard encryption protocols to secure your data. This means that
when your data is transmitted between your device and our servers, it is encrypted to prevent unauthorized
access. Encryption ensures that even if someone intercepts your data, they will not be able to decipher its
contents.
Secure Storage: Your data is stored in highly secure and reliable servers that are protected against unauthorized access. We follow best practices and industry standards to maintain the physical and
digital security of our servers. This includes implementing firewalls, intrusion detection systems, and regular security audits to ensure the integrity of our infrastructure.
Limited Access: Only authorized personnel with a genuine need for accessing user data are granted
permissions. We have strict access controls in place, and our employees undergo rigorous training to
ensure they understand and adhere to our privacy and security policies.
Anonymized and Aggregated Data: In cases where we collect data for analytics purposes, we employ techniques to anonymize and aggregate the data to protect your privacy. This means that your personal information is dissociated from the data we use for analysis, ensuring that it cannot be traced back to you individually.
Transparent Privacy Policy: We have a comprehensive privacy policy that outlines how we collect, use, and protect your data. We are committed to being transparent about our data practices and informing you about the purposes for which we collect your data, as well as your rights and options regarding
its usage.
Compliance with Regulations: We adhere to applicable data protection laws and regulations to ensure that your data is handled in accordance with legal requirements. We regularly review and update our practices to align with evolving privacy standards.
While we have implemented stringent security measures, it’s important to note that no system is completely
immune to potential security risks. However, we are dedicated to continually improving our security
protocols and staying vigilant to protect your data to the best of our abilities.
Your trust and privacy are paramount to us, and we are committed to providing a safe and secure environment for your data.
Is the app usable by people with disabilities?
Absolutely! We understand the importance of inclusivity and strive to make our app accessible to people with disabilities. We have taken several measures to ensure that individuals with different abilities can use and enjoy our app. Here's an expanded explanation of the accessibility features we have implemented:
Assistive Technologies: Our app is designed to work seamlessly with a range of assistive technologies such as screen readers, voice recognition software, and alternative input devices. These technologies enable individuals with visual impairments or mobility limitations to navigate and interact with the app
effectively.
Screen Reader Compatibility: We have optimized the app's user interface and content to be compatible with popular screen readers. This enables visually impaired users to access the app's features and information by converting on-screen text into synthesized speech or Braille output.
Keyboard Navigation: We have incorporated keyboard navigation support, ensuring that individuals
who cannot use a traditional mouse or touchscreen can navigate through the app using keyboard shortcuts or other input devices.
Text-to-Speech and Speech Recognition: Our app integrates text-to-speech functionality, allowing users with visual impairments to have on-screen text read aloud. Additionally, speech recognition
capabilities enable users to interact with the app by speaking commands or dictating text.
Adjustable Display Settings: We provide options to customize the app's display settings, such as font size, color contrast, and brightness. These adjustments accommodate users with visual impairments or specific visual preferences, enhancing readability and usability.
Alternative Content Formats: We strive to provide alternative formats for content whenever possible. This may include providing text alternatives for images, closed captioning for videos, or downloadable transcripts for audio content. These measures enable users with hearing or visual impairments to access information effectively.
Accessibility Guidelines Compliance:
We follow established accessibility guidelines, such as the Web Content Accessibility Guidelines (WCAG), to ensure that our app meets the standards for accessibility. This includes considerations for factors like color contrast, keyboard accessibility,
and text alternatives.
We are committed to continuously improving the accessibility of our app based on user feedback and evolving
accessibility standards. If you encounter any specific accessibility challenges or have suggestions for further
improvements, we welcome your input as it helps us enhance the app's accessibility for everyone.
Our goal is to provide an inclusive and user-friendly experience for all individuals, regardless of their abilities.
Is this app proven to help me?
We understand the importance of providing evidence-based support and validating the effectiveness of our app.
To that end, we are committed to conducting two clinical trials this year to explore the impact of our app on mental health.
These trials will help us gain insights into the potential benefits of using the app in different ways. Here are the details of the clinical trials:
Clinical Trial 1: The first clinical trial will investigate whether watching ten minutes of Togethr content per day has a positive effect on the mental health of the viewers. We will assess various mental health indicators and gather feedback from participants to determine the potential benefits of engaging with our content.
Clinical Trial 2: The second clinical trial will focus on evaluating whether daily posting on Togethr contributes to improved mental health outcomes for the individuals who actively participate.
By monitoring participants' mental health over a specific period, we aim to assess the potential positive effects of regular engagement with the app's posting features.
Both clinical trials will be conducted following rigorous scientific methodologies and ethical guidelines.
The results will provide valuable insights into the app's effectiveness in supporting mental well-being.
While we await the results of these clinical trials, we understand that individual experiences may vary.
It's important to note that our app is designed to provide resources, support, and a sense of community to help individuals navigate their mental health journey. Many users have reported finding value in using our app, but we recognize that different approaches work for different people.
We are committed to continuously improving and refining our app based on user feedback, clinical research,
and emerging best practices in mental health support. Our ultimate goal is to provide a platform that empowers
individuals to take control of their mental well-being and offers meaningful assistance on their path to improved mental health.
Please stay tuned for updates on our clinical trials and their findings as we work towards further validating the positive impact of our app.
Together, we can break free from the toxicity of traditional social media and build a community that uplifts, supports, and inspires.
Join us on Togethr and embark on the road to a healthy mind - one meaningful connection at a time.